Question 1

What services does CyberZen Labs offer?

Accepted Answer

CyberZen Labs delivers AI and modernization services across four pillars: the Modernization Factory (rapid app and platform modernization), CyberZen Consulting (advisory, roadmaps, governance), CyberZen Products (chatbots, AI agents, internal assistants), and Proposal Support for federal and enterprise capture teams.

Question 2

What AI solutions do you build?

Accepted Answer

We build production-grade chatbots, internal AI assistants trained on organizational knowledge, AI agent workflows that automate document review and intake, and AI-supported modernization of manual business processes. Every solution is grounded in your data — no hallucinations.

Question 3

How quickly can you deliver a working AI solution?

Accepted Answer

Focused chatbot launches typically go live in 2–4 weeks. Enterprise AI agent workflows and modernization programs ship in 6–12 week phases. We work in tight, value-first sprints so you see measurable results early.

Question 4

Which industries and sectors do you serve?

Accepted Answer

Federal prime contractors, the defense industrial base, financial services, healthcare and life sciences, state and local government, and audited enterprises. We have particular depth in federal-grade digital transformation.

Question 5

Do you have federal contracting experience?

Accepted Answer

Yes. We support federal prime and sub-contractors with capability statements, proposal support, and delivery on modernization and AI initiatives. We can engage as a prime, subcontractor, or teaming partner depending on the vehicle.

Question 6

How do you handle security and compliance?

Accepted Answer

We design to NIST 800-53, FedRAMP-aligned controls, and zero-trust principles. AI systems are built with data governance, prompt injection defenses, audit logging, and least-privilege access from day one.

Question 7

How is my organization's data handled?

Accepted Answer

Your data stays in your environment whenever possible. We support private deployments, VPC isolation, and contractually scoped data use. We never train shared models on your proprietary data without explicit authorization.

Question 8

How does pricing work?

Accepted Answer

Engagements are scoped per project — fixed-fee discovery sprints, milestone-based modernization phases, or retainer-based AI operations. Schedule a 30-minute capability briefing for a tailored estimate.

Question 9

What does a typical engagement look like?

Accepted Answer

Most engagements start with a 1–2 week discovery sprint to align on outcomes, data, and constraints. We then deliver in 2–4 week build sprints with weekly demos. Operations and enablement transition is included.

Question 10

How do I schedule a call or briefing?

Accepted Answer

Use the Start a Conversation button on the homepage, or email us directly. We respond within one business day and offer a free 30-minute capability briefing to identify your highest-value opportunity.

Question 11

How can I become a subcontractor or partner?

Accepted Answer

We actively team with specialized firms on federal and commercial work. Submit your capability statement through our subcontractor form and our partnerships team will review within 5–7 business days.

Question 12

How do I onboard as a vendor?

Accepted Answer

Complete the vendor onboarding form with your company info, NAICS codes, certifications, and capability areas. We'll route your submission to the appropriate buyer or program manager.

Question 13

Where can I download your capability statement?

Accepted Answer

Our AI & Modernization Capability Statement is available directly from the homepage. It covers our core offerings, differentiators, NAICS codes, and past performance highlights.

Question 14

Do you provide ongoing support after launch?

Accepted Answer

Yes. We offer managed AI operations, monitoring, model and prompt tuning, content updates, and roadmap support. Most clients move to a lightweight retainer post-launch.

Get fast answers about AI, modernization & our services

Browse Frequently Asked Questions

Services & Offerings

AI & Modernization

Federal & Government

Engagement & Pricing

Partnerships

Security & Compliance

Still have questions?